Linkysoft customer data privacy policy.

When you use our products or services, you trust us with your information. We understand this is a huge responsibility and work hard to protect your information and put you in control.

Linkysoft for Information Systems understands the importance of privacy and protection of personal data in the digital age, and is therefore committed to transparency regarding how it collects and uses personal data of users while browsing or using our webwebsite and using our products and services.

First: definitions

Services: means the services provided by Linkysoft to its clients such as hosting services, domain registration services, webwebsite design services, artificial intelligence, digital marketing, webwebsite design and construction, customized systems, SSL protection certificates, webwebsite and email protection, and any services related to these main services.

Products: Means the products that Linkysoft provides to its customers, such as software products for stores, maintenance center systems, e-commerce systems, learning and school management systems, hospital, clinic and pharmacies systems, content management systems, and other products related to these main products.

Customer or Company: means the person or entity who registers to use the Services and Products by creating an account with Linkysoft. If you are creating an Account or using the Services on behalf of a business, you agree to accept these Terms and have the authority to enter into these Terms, on behalf of the Company, which will be deemed the Customer, and you will be bound by these Terms.

Second: What information is collected?

1 - When registering for an account in Linkysoft to obtain services and products, you will be asked to add your email, your work data, and some other information, in addition to providing your contact information, such as name, surname, preferred language, and country.

2 - You may also be asked to provide billing information such as your credit card billing information, type, number, expiration date, and billing address.

3 - Non-Personal Data: As you interact with the Company through our online resources, the Company may also collect information about your browsing history or certain other information that is not considered personally identifiable information through your use of and visit to these resources through a variety of technologies, including, but not limited to, cookies, tags, beacons, Internet Protocol (IP) addressing, and other tools.

4 - Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a webwebsite and transferred to your device. We use cookies to collect information in order to improve our services to you You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent The Help feature on most browsers provides information on how to accept cookies, disable cookies, or notify you When you receive a new cookie, if you do not accept cookies, you may not be able to use some features of our products and service and we recommend that you leave them turned on.

5 - Personal information in question is collected in order to better understand our customers and their needs and of course to be able to offer a better user experience on our systems. Another type of information collected is demographic information. This type of personal information is used to make customers' browsing and buying experience more pleasant. Demographic Personal Information does not include any information that can identify a visitor as a person or entity except as necessary to prevent fraudulent orders or abuse of our systems.

6 - Customer Reviews - Our customers may be asked or may willingly provide verbal or text support for our services based on their personal experience and webwebsite findings from our services and products, since the feedback provided will be 100% original, Linkysoft reserves the right to use any reviews for the purposes of Advertising to promote our services or products, in print, online, and all other media. Linkysoft may modify the ratings received so that they can be grammatically correct, however, we cannot change the overall rating and opinion of the customer provided on the service or product we provide.

7 - Web Server Logging - Information is collected in log files relating to the pages and activities accessed on our webwebsite, customer dashboard and other related products and services that we offer. Information collected may include IP addresses, web browser type, Internet service provider, referring/exit pages, device operating system, date/time stamp of the action performed, clickstream data, landing page and referring URL.

Third: Why do we collect this information?

1 - To identify you when using our webwebsite in order to know the identity of the customer who obtained the service or product.

2 - As a security measure, to send you an email to confirm your account registration, and to make sure that you are the owner of the email and we use that to register your domains.

3 - To allow us to process and complete your purchase.

4 - To provide an easy experience when making purchases, as you will not have to type billing information frequently.

5 - To confirm your identity closely.

6 - To prevent credit card fraud, we use international intermediary websites such as Paypal and Stripe during the payment process.

7 - For distributors and agents our customer service, to communicate with you when necessary.

8 - To optionally send you our periodic updates or newsletters, if you have signed up for them.

9 - To send you information about products and services that may be of interest to you.

Fourth: Who can access this information?

For the purposes described above, we will give access to your personal data to Linkysoft employees who need to know that data in order to provide support and customer organization, and who are subject to strict contractual confidentiality obligations and may be disciplined and even terminate our dealings with them if they fail to fulfill these obligations.

Linkysoft is the owner of the information collected on this webwebsite. We do not sell or rent individual personal information to third parties and have no intention of doing so in the future.

In addition, we may need to transfer or allow authorized third parties to access your Personal Data who are:

1 - When registering domains, domain registration requires knowledge of the domain owner's data such as name, email, address and postal code.

2 - Legal advisers, witnesses, experts, judicial and quasi-judicial authorities in order to protect Linkysoft from any harm to its rights, property or safety, our customers or the public as required or permitted by law, and other third parties to enforce our Terms of Service, including investigation of potential violations.

3 - There may be links on the Linkysoft webwebsite that lead to you leaving the Linkysoft webwebsite and going to other third party webwebsites. You should note that any information you provide to these third party webwebsites is not governed by Linkysoft's Privacy Policy, and we strongly recommend that you become familiar with their privacy and security policies.

Fifth: Where is the data stored?

We process and store your personal information on dedicated servers of Linkysoft Information Systems, and when this is the case, we will take steps to ensure that your personal data receives an adequate level of protection.

If you are located in the European Union and your personal data is transferred to a service provider for processing in any country outside the European Economic Area that is not recognized by the European Union Commission as providing an adequate level of protection for personal data, we ensure that appropriate safeguards (such as contractual obligations) are in place by law applicable data protection.

If you would like more information about data transfers, please contact us.

Sixth: How do we protect the security of your personal data?

We follow appropriate physical, electronic, technical and organizational security procedures and measures, including governance models, to protect your personal data from unauthorized access, use, alteration, disclosure or destruction.

1 - We use SSL certificates to encrypt all data that the client sends to Linkysoft.

2 - Linkysoft endeavors to take all reasonable steps to maintain the security of any information we hold about you. Your information is stored on secure servers that are protected in controlled facilities. Unfortunately, despite the above technology and security features, no transfer can be guaranteed. Online data is 100% secure, so we cannot give an absolute guarantee that the information you provide to us will be secure at all times, nor can we be held responsible for any event arising from unauthorized access to your personal information, and Linkysoft will not be liable for the events arising from third parties obtaining unauthorized access to your personal information.

Seventh: What is the duration of data retention?

We will only retain your personal data for as long as you use Linkysoft products or services, to fulfill the purposes set out in this Privacy Policy. Our retention periods are based on our business needs, and information about you that is no longer needed is categorically anonymized or destroyed.

Your personal data will be collected through our webwebsites for as long as your account is active, or as long as it is necessary for the purpose for which the data was originally collected. If you deactivate your account, we will keep your data for 3 years, from the date of deactivation.

Please note that we may retain your personal data for longer periods if necessary to comply with our legal obligations or protect our legitimate interests.

Eighth. What are your rights?

1 - The right to access your personal data: You have the right to access your personal data. You can request a copy of the personal data that we keep for you, and there are some cases in which we may refuse your request, such as viewing the data you want to reveal personal data belonging to another customer. or if we are prohibited from disclosing that information by law.

2 - The right to amend your personal data: It is our duty to keep your personal data accurate, current and complete, and you have the right to request the correction of any incomplete or accurate data we hold about you, except that we may need to verify the accuracy of the new information you provide to us.

3 - The right to delete your personal data: You have the right to request us to delete your personal data when there is no reason to continue to process it. You also have the right to ask us to delete your personal data where you have successfully exercised your right to refuse data processing, when we have processed your data unlawfully or where we are required to delete your personal data to comply with the law, however please note that we may not always be able to comply You have requested deletion for legal reasons which we will inform you of at the time of your request, as appropriate.

4 - The right to object to the processing of your personal data: You have the right to object to the processing of your personal data where we are based on a legitimate interest (or that of a third party) and there is something about your particular situation that makes you wish to object to processing on this basis and you feel it affects your rights and your fundamental freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds that override your rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes.

5 - The right to receive your personal data for transmission: You have the right to request the transfer of your personal data to you or to a third party, and we will provide you, or a third party of your choice, in a structured, commonly used and machine-readable form

6 - The right not to be subject to automated decision-making: You have the right not to be subject to a decision when it is based on automated processing and results in an adverse legal effect or if it affects you significantly.

7 - The right to withdraw your consent: You have the right to withdraw your consent at any time when we rely on consent to process your personal data, but this does not affect the integrity of any processing that was carried out before the withdrawal of consent, and in the event of withdrawal of your consent, we may not be able to provide some Services to you and we will tell you at the time you withdraw consent.

8 - Right to lodge complaints: You have the right to lodge a complaint with the relevant data protection authority, i.e. the EU country in which you normally reside, your place of business or the place of the alleged infringement.

9 - The right to disclose the sale or use of data for commercial purposes: In certain cases, you can ask us to provide you with the categories of personal data and third parties that we disclose for sale or commercial purposes, and we do not sell your personal data under any circumstances, this may apply Right only when we disclose your personal data for a business purpose.

10 - The right to receive your personal data for transmission: In certain cases, you have the right to request that we transfer your personal data to you or a third party in a structured, commonly used and machine-readable format.

11 - Right to non-discrimination: We will not discriminate against you in any way or under any circumstances in the exercise of your rights in relation to your personal data.

12 - The right to withdraw your consent: In cases where you have provided your consent to us processing your personal data for a purpose, you have the right to withdraw your consent to that processing at any time, except that this does not affect the integrity of any processing that was carried out before the withdrawal of consent, and in If you withdraw your consent, we may not be able to provide you with some services and we will tell you this at the time you withdraw consent.

Ninth: Keep the password secure

You can play your part in protecting your personal information by not disclosing your login password or account information to anyone you do not trust. Always log out at the end of the session. Your participation will help us protect the privacy of your personal information. Linkysoft cannot be held responsible for security vulnerabilities caused by third party access to information as a result of your failure to keep your personal information private, please notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.

Tenth: How can this privacy policy be updated?

We may update this Privacy Policy from time to time in response to legal, regulatory or operational requirements. Any changes to this Privacy Policy will be posted on this page. Where such changes are material, we may provide you with a notice explaining any such changes in accordance with the law.

Where applicable (for example, if the changes require processing of new data based on your prior consent) we will make sure that you have the possibility to accept those changes so that you can continue to use our services or refuse - in which case you have the right to cancel your use of Linkysoft services and products .

Thank you for taking the time to understand Linkysoft's Privacy Policy, if you have any questions please contact us.

Last updated: 02-14-2023